Privacy Policy

1. Information We Collect

We collect the following types of personal information for the purposes described below:

• Account Information: When you create an account with us, we collect your name, email address, phone number, and date of birth. This information is used to identify you as a user and provide personalized services.
• Order Information: When you make a purchase through our app, we collect order details, including the items purchased and delivery information. This helps us process your orders and provide customer support.
• Address Information: We may collect your address information for shipping purposes. This information is used to fulfill your orders and deliver products to your specified address.
• Payment Information: We collect payment information, including credit card details, for processing payments securely through our payment processor, Stripe. Your payment information is tokenized for security purposes and is not stored on our servers.
• Device Information: We may collect information about your device, including IP address, operating system, and browser type, to improve our services.
• Location Data: If you enable location services, we may collect your location data to provide location-based services.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and personalize our services to you.
• To process your orders and payments securely.
• To communicate with you regarding your account, orders, and promotional offers.
• To improve our app and services, including analyzing user behaviour and preferences.
• To comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing

We process your personal information based on your consent, our legitimate interests, the necessity to perform a contract with you, and to comply with legal obligations.

4. Data Security

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our payment processor, Stripe, encrypts and securely processes your payment information. We use secure servers and encryption to protect your data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period is determined based on the type of data and the purpose for which it was collected.

6. Third-Party Services

We may use third-party services, such as Firebase Analytics, to collect anonymous usage data for analytics purposes. These third-party services may collect information about your use of our app but do not have access to your personal information.

7. User Consent and Control

By using our app and accepting our Privacy Policy and Terms of Service, you consent to the collection and use of your personal information as described herein. You have the right to access, modify, or delete your personal information by contacting us at Support@OD-LAN-Enterprises.com. You can withdraw your consent for data processing at any time.

8. Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our app. Your continued use of our app after the posting of changes constitutes your acceptance of such changes.